• Frequently Asked Questions



Answers to FAQs For Online Registration Customers

Q: How do I get to Marana Parks and Recreation Office?
A: From Tucson: I-10 West, exit on Tangerine Road and turn left. Turn right Crossroads, which will turn into the I-10 Frontage Road, and turn left on Barnett Road. Turn right on Lon Adams Road and the Marana Parks and Recreation office is on the left side, across the street from Ora Mae Harn Park.
Q: What are my options for registering for a program/activity or reserving a ramada/field?
A: All registrations and reservations can be done: Online at www.marana.com/registration
In-office at 13251 N. Lon Adams Rd. Marana, Az. 85653
Mail-in at 11155 W. Civic Center Dr. Marana, Az. 85653
Q: What are the prices for reserving a ramada or a field?
A: Ramada rentals are priced by size of the ramada. The prices are as follows:
Large: $12/hr.
Pavilion: $30/hr.
Group Gramada: $30/hr.

Field reservation prices are as follows:
Open to 5pm: $5/hr.
5pm-Close: $8/hr. (This price includes lights on appropriate fields)
Q: How do I complete a ramada reservation?
A: You will first want to create an account or login, if you have already created one. (If you are unsure how to create a new account, please refer back to our FAQ's.) Once logged in, please follow the steps below.
-Click on "Reserve Ramadas Courts & Fields".
-Enter a description and number of guest attendants. (Note: # of guests may affect search criteria.) Click SUBMIT.
- SELECT box to RESERVE :
Ramadas & Courts (RESERVE ON LINE )
Ramadas Courts & FIELDS only (EMAIL E-FORM)
OR In Person
-Select the the Park
Type in start date and end date of your reservation. Attendees?
-Then Chose the start time and duration of your reservation. Press CONTINUE.
-Check the calendar to make sure all information is correct. Press CONTINUE.
-Review selected information and pricing information. Press CONTINUE.
-Answer any and all questions fully. Press CONTINUE.
-Review selected information and pricing information. If correct, press CONTINUE.
-Enter credit card information
Or wait till Customer Service Rep call for Payment (E-FORM)

ON LINE -You will be shown a confirmation permit with the status PENDING. Once your reservation request has been approved, you will receive the APPROVED permit via email. We require that you print out your approved permit and have it on hand at your reservation.
Q: Can I have a jumping castle with my reservation?
A: Yes! However we require that you use one of our approved vendors. Please contact our main office for a list of approved vendors (520) 382-1950. Also, the jumping castle must be weighed down rather than staked down. We also require that the jumping castle be run off a generator.
Q: I need information on obtaining a Beer Permit.
A: Must be done in person.
Come into office 3 days before reservation permit date.

A Beer Permit must be obtained at the Marana Community Center at 13250 N Lon Adams rd.
A permit request form must be completed, and a copy of a valid driver's license must be made. The applicant must be 21 years of age or older to obtain a Beer/ Wine Permit.

The fee for the Beer Permit is as follows:
Additional $5.00 per hour only with Ramada reservation
(auto applies to total hours reserved)

*Please note: any changes or additions to any reservations MUST be made within three (3) business days of your reservation.
Q: What is the refund policy for ramada/field reservations?
A: Refund/cancellation requests must be made four (4) days prior to the reservation date. An administrative fee of 10% will be applied to all refund/cancellations.
Q: What is the refund policy for programs/activities?
A: Refund requests must be made prior to the start date of the activity. An administrative fee of 10% will be applied to all refunds or cancellations.
Q: What is the policy regarding dogs in the parks?
A: They must be on a leash at all times unless they are in a designated dog park. You must also clean up after them. We have mutt mitts available for you to use.
Q: When does the pool open and what are the hours?
A: Each year, the pool opens the Saturday before Memorial Day. For dates and time please call our office @ (520)382-1950