• Frequently Asked Questions



Answers to FAQs For Online Registration Customers

Q: How do I establish an online account?
A: Before registering for any sports leagues, classes, activities, or requesting a facility reservation online, you must establish an online registration account and receive a Login Name and Password.

This is how you create an online registration account:

1) Click on the "My Account" link on the top right hand corner of your screen. Or, click on the "Create Account" button on the Introductory Page.

2) Fill out the form for New Account Request completely, including all required information and click submit. Please submit your request only once.

Please Note: If you are registering a child for a program, please use your own information when filling out the online registration account request form, NOT the information of the child you wish to register for an activity. Once you have an online registration account, you will have the opportunity to add family members.

3) You will receive an email automatically after submitting your request for an account. Your account will be activated only after you have responded by clicking on the link provided in the email.
Q: What's the cost of my rental?
A: Please click on this link for the City-Wide Fee Schedule. :
http://cohapp.cityofhouston.gov/FIN_FeeSchedule/default.aspx

Multiple fees may be included within your rental.
Q: Reasons why your account may be suspended.
A: Accounts are generally suspended because of a previous reservation that has not been paid. To determine the actual reason or to release a suspension, please call 832-394-8804 or 832-394-8805.
Q: When can Sports Field practice requests be placed?
A: Practice requests can be made for the current week and the week following only. If requesting online, you must submit it at least five days in advance.
Q: What is the Closed Use Permit Policy?
A: CUSTOM QUESTIONS
Question

Will you be using any amplified sound equipment? (Please refer to: Houston, Texas, Code of Ordinances, CODE OF ORDINANCES, Chapter 30 NOISE AND SOUND LEVEL REGULATION for permissible sound levels) If yes, additional permits and documents are required. Please contact the HPARD Permits Office to acquire necessary paperwork.
Indicate any of the following items you plan to have at your event (you may make multiple selections using the CTRL button on your keyboard). Please note that for each item, a $1 million liability insurance policy may be required. This may be available from the company you are renting the item(s) from. NO LARGE WATER ACTIVITES ARE ALLOWED (e.g. Water Slides/Moonwalks, Dunking Booths, etc). Please call the Permits Office for more information.
Will you require the use of electricity? NOTE: Electricity is NOT GUARANTEED on any rental. Outlets (20 ampere - 16 running amps) are available ONLY at certain locations. You must visit the site to verify whether outlets are available and 'energized.' Call the permits office no less than 4 days prior to your event if it is not operational and we will attempt to resolve the problem. Use items only requiring light amperage. Please discuss your needs with our permitting staff.
Who will be attending the event?
Will you be selling anything?
Will you be giving away anything?
Will alcohol be provided? If yes, please contact the HPARD Permits Office to see if alcohol is allowed. If you intend to sell alcohol, additional permits and documents are required. Please contact the HPARD Permits Office to acquire necessary paperwork.
This event is being held for what group: (Non-Profit Organizations must fax 501c3 Form to: 832-395-9633 in order to receive non-profit rate)
Would you like to receive information on any of the following free aquatics programs for youth and adults?

WAIVERS
Closed Use Permit Policy:
THE PATRON/ORGANIZATION GRANTED THIS PERMIT RESERVATION AGREES TO THE FOLLOWING STIPULATIONS: 1. Alcohol is only permitted at designated parks. 2. No vehicles may be driven on turf areas. 3. Litter generated by this event must be collected and placed in proper receptacles.
4. No person may be discriminated against on the basis or race, color, religion, sex or national origin during the use of any City of Houston facilities or property. 5. Transfer of monies on park property is strictly prohibited without the written consent of the Director. 6. Erection of structures on park property without express approval of the Parks and Recreation Department is prohibited. Nothing may be attached to trees or fixtures. Glass containers are prohibited. 7. Amplification, if permitted, must be kept low enough so that other persons will not be disturbed. 8. The selling of food, drink, or any other commodity on park property is prohibited without first securing the proper permits. (Contact the City of Houston Health Department at: 832-393-5100 for the required permits). 9. Permits must be presented upon request at all times during permitted event/activity. 10. This request must be accompanied by payment, in full, of all required fees and deposits. 11. Permits are not transferable nor for sub-lease. Should this violation be found, HPARD reserves the right to hold and/or cancel deposits and permits. 12. Permit holder must inspect facility to determine its suitability for activity purpose before making reservation. 13. In the event of an emergency on the day of the permitted activity, permit holder must immediately contact the HPARD Park Rangers Dispatcher at 832-395-7100 and the permits office at 832-394-8805 the next business day. 14. Permit holder must comply with all city ordinances, state and federal laws. 15. HPARD reserves the right to cancel any permit reservation.
16. Once a request for a reservation has been made, payment is required unless customer cancels a minimum of fourteen (14) calendar days prior to the event or it may affect future usage or rentals of any City of Houston facility and/or field.
17. The Park area you have requested is provided on an ?as-is? basis. We urge you visit the park well in advance of your event to determine if it meets you requirements. Should you find any problems which need to be addressed, contact the permits office at least 10 days in advance of your event so that we can attempt to rectify the situation. 18. Requests for cancellations/rescheduling must be received in the HPARD Permits Office, in writing, a minimum of fourteen (14) calendar days prior to the scheduled event. There will be no refunds granted without the proper notification of cancellation/rescheduling. If, due to inclement weather, etc., your event is not held on the permitted date, you must immediately call the HPARD Park Rangers Dispatcher at 832-395-7100 and the HPARD Permits Office at 832-395-8805 by the first workday following the event in order to receive credit for payment. Requests will be reviewed on an individual basis. The park and area you request is provided on an "as-is" basis. We urge you to visit the park, well in advance of your event, to determine if it meets your requirements. Should you find any problems which need to be addressed, contact the permits office at least 10 days in advance of your event so that we may attempt to rectify the situation.
Deposit Policy: I. A $250 refundable deposit may be required for large items and large events. A $250 refundable deposit is required per field for adult leagues and a refundable $100 deposit per park for youth leagues must be received by the permit office prior to starting league play. Cash, check, money order or a valid credit card will be accepted. II. Youth leagues, which play on Level 1 (Competitive) fields, must pay a $250 refundable deposit as well. III. If a deposit has to be withheld for any reason listed in section IV below, the refundable deposit for that field/park will then be raised to double the amount. The deposit must be replenished to the full amount due before the league will be permitted to resume play. IV. If any of the policies below are not adhered to, your deposit will be withheld. All litter generated by your group, including spectators, is to be picked up and disposed of in the proper containers immediately following the event. Glass containers are strictly prohibited. The park should be left in the same condition or better than it was found.
Consumption of alcoholic beverages is only allowed at selected parks. Team members consuming alcohol at an alcohol prohibited park will be in violation of this policy. If uncertain as to the status of your park, please call the permits office at either 832-394-8805 or 8804. Vehicles are prohibited from driving on or parking on park grounds, except in designated areas. It is a violation of this policy to play under conditions that should be evident would cause damage to the field. (e.g.: wet grounds). Houston Parks and Recreation Department reserves the right to cancel this permit at any time. I have read and agree to comply with the above procedures and stipulations and to abide by all additional City, State and Federal laws pertaining to the use of the permitted facility, and certify that the information I provided, and contained herein, is truthful. I further do hereby affirm that no person shall be discriminated against on the basis of race, color, religion or national origin by my team/organization during the use of City of Houston Parks and Recreation Department facilities. I am specifically aware of the policies relative to cancellations/rescheduling and acceptance of credit cards as stated herein. I also understand that I am accepting the requested facility on an "as is" condition, and that facilities are permitted on a first-paid basis. _________________________________________ CONTACT INFORMATION: Phone: (832) 395-7100, HPARD Dispatcher (832) 394-8805 HPARD Permits Office Email: PRPERMITS@HOUSTONTX.GOV Waiver Signed
Waiver Signed
Q: What is the Sports Field Permit Policy?
A: CUSTOM QUESTIONS
Question

What type of sport event will be taking place?
How many teams will participate?
Who will be attending the event?
Will you charge a gate fee? If so, an additional permit is required. Please contact 832-394-8804 for required documents and more information.
Will alcohol be provided? If yes, please contact the HPARD (Houston Parks and Recreation Department) Permits Office to see if alcohol is allowed. If you intend to sell alcohol, additional permits and documents are required. Please contact the HPARD Permits Office to acquire necessary paperwork.
Who will provide the alcoholic beverages?
Will you be selling anything?
Will you be giving away anything?
Indicate any of the following items you plan to have at your event (you may make multiple selections using the CTRL button on your keyboard). Please note that for each item, a $1 million liability insurance policy may be required. This may be available from the company you are renting the item(s) from. NO LARGE WATER ACTIVITES ARE ALLOWED (e.g. Water Slides/Moonwalks, Dunking Booths, etc). Please call the Permits Office for more information.
Will you be using any amplified sound equipment? (Please refer to: Houston, Texas, Code of Ordinances, CODE OF ORDINANCES, Chapter 30 NOISE AND SOUND LEVEL REGULATION for permissible sound levels) If yes, additional permits and documents are required. Please contact the HPARD Permits Office to acquire necessary paperwork.
Will you have professional photography or filming?
WAIVERS
Sports Field Permit Policy:
THE PATRON/ORGANIZATION GRANTED THIS PERMIT RESERVATION AGREES TO THE FOLLOWING STIPULATIONS FOR USE OF HOUSTON PARKS AND RECREATION DEPARTMENT (HPARD) SPORTSFIELDS: Practice Field Requests: 1) Practice permits requests may be made within the current week and the week following of the required date(s) and no later than 1:00pm on the day of their event. At fields where a monitor is required to open/close gates or turn lights on/off, permitting will be dependent on a monitor being available. 2) In order to secure a practice permit, a Team Registration fee will be required. This fee is due each January and July. 3) All rental fees must be paid, in full, at the time of the approved application. Cancellation/rescheduling requests will not be accepted. 4) Only the individual(s) listed on the Team Registration card will be allowed to secure a practice permit in order to avoid another Team Registration Fee. 5) Practices are prohibited on fields designated by the Parks Department as "Tournament Quality". 6) The Standard rate will be applied to both youth and adult groups for Practices. Tournament Field Requests: (Minimum 4 Teams)
1) Tournament requests must be made at least five (5) weeks prior to requested date(s). 2) Tournament requests may be made three (3) months prior to required date(s). 3) All rental fees must be paid, in full, at the time of the approved application. 4) A Team Registration fee must be paid for each team in the tournament. The final tournament bracket is required at least four (4) days before your event in order for your field permit to be valid. Minimum of 4 teams per field. 5) A reservation of either two (2) or four (4) fields is required for "Tournament Quality" sites. This includes, but is not limited to Herman Brown, Cullen and Memorial Park (Fields 2, 3, 4 and 5) complexes. 6) For returning groups only: In order to guarantee the same dates for the following year, applications and payment must be received within 30 days from the date of the previous tournament. Must be the same location. 7) A refundable deposit of $250 is required, per field, for the use of City of Houston Ball fields and is due at the time of the approved application. League Field Requests: 1) New league requests may be made four (4) weeks prior to the requested start date of the league (scheduled league play must be completed within 10 weeks). 2) Existing league request may be made six (6) weeks prior to the requested start date of the league (scheduled league play must be completed within 10 weeks; this includes time for "rain-outs"). 3) League requests must be received at least 2 weeks prior to the requested date. Existing League requests have priority, first choice of fields, times and days, based on the previous Spring, Summer or Fall seasons reservations. (e.g. Springs season 2012 X group played on Mondays at Memorial Field 1from March 5-May 6, 2012. Should they decide to return in Spring 2013, they may start their new league March 6, 2013. Therefore, any requests for Memorial Field 1 would have to end by March 6, whether it gives you the full 10 weeks or not.) 4) Leagues must be paid for, in full, at the time of the approved request. 5) Permits will not be issued past 2 pm on the day of the event or past 2 pm on Fridays. 6) Team Registration fees are due January 1 and July 1 of each year. a. In order to collect the proper fees for your Team Registration, your final league schedule is required at least (2) two weeks before your event in order for your field permit to be valid. b. If new teams are added, additional Team Registration fees will be required per team. 7) A refundable deposit is required, per field, for the use of City of Houston Ball fields and is due at the time of the approved application. General Reservations Procedures & Policies: 1) FOR TOURNAMENT & LEAGUE PLAY, BOTH FOR ADULT & YOUTH GROUPS, USE OF CITY OF HOUSTON BALLFIELDS REQUIRES A DEPOSIT. 2) Once a request for a reservation has been made, payment is required unless customer cancels a minimum of fourteen (14) calendar days prior to the event or it may affect future usage or rentals of any City of Houston facility and/or field. 3) A minimum of two (2) consecutive rental hours required Monday - Friday; four (4) hours Saturday - Sunday. 4) User groups are responsible for providing "tie-down" bases and volleyball nets if required.
5) Adults are prohibited from using fields designated as "Youth Only." 6) Requests for cancellations/rescheduling must be submitted fourteen (14) calendar days prior to the scheduled event. There will be no refunds granted without proper notification. If, due to weather, lighting problems, etc., your event is not held on the permitted date, you must immediately call the Parks Department Dispatcher at 832-395-7100 and the Reservations Office at 832/394-8804 or 8805 by the first workday following the event in order to receive credit for payment. Requests will be reviewed on an individual basis. 7) If there will be sales of any type, amplified sound or an attendance fee charged, additional permits will be required. No alcoholic beverages may be sold or distributed on park property without first obtaining approval of the Director, Parks and Recreation Department and required permits. 8) All litter generated by your group must be picked up and disposed of in proper receptacles. No glass containers are permitted on park property, nor are any vehicles permitted in areas not specifically designated for parking. 9) Houston Parks and Recreation Department reserves the right to revoke fields if founded that groups/organizations reserve fields and do not utilize them in accordance to their permit. * Parks and Recreation Departments Rules and Regulations 222.7 RESERVATIONS, USAGE PRIORITY Reservations for Department buildings and facilities shall only be accepted if fees required for such usage are paid at the time of the approved request. Department sponsored, co-sponsored and/or scheduled programs, activities and events shall have priority usage over building and facility rentals. EXCEPTION: In order to maintain continuance of their programs, organizations requesting use of sports fields for league play, shall be given priority when reserving a field(s) during the time period permitted the previous year. All fees for usage of such field(s) must be paid a minimum of 30 days prior to the start date of the requested permit. Should such organization fail to renew their permit from year to year, this privilege will be revoked. Deposit Policy: I. A $250 refundable deposit per field for adult leagues and a refundable $100 deposit per park for youth leagues must be received by the permit office prior to starting league play. Cash, check, money order or a valid credit card will be accepted. II. Youth leagues, which play on level 1 One (Competitive) fields, must pay a $250 refundable deposit as well. III. If a deposit has to be withheld for any reason listed in section IV below, the refundable deposit for that field/park will then be raised to double the amount. The deposit must be replenished to the full amount due before the league will be permitted to resume play. IV. If any of the policies below are not adhered to, your deposit will be withheld. All litter generated by your group, including spectators, is to be picked up and disposed of in the proper containers immediately following the event. Glass containers are strictly prohibited. The park should be left in the same condition or better than it was found. Consumption of alcoholic beverages is only allowed at selected parks. Team members consuming alcohol at an alcohol prohibited park will be in violation of this policy. If uncertain as to the status of your park, please call the permits office at either 832-394-8805 or 8804. Vehicles are prohibited from driving on or parking on park grounds, except in designated areas.
It is a violation of this policy to play under conditions that should be evident would cause damage to the field. (e.g.: wet grounds). Houston Parks and Recreation Department reserves the right to cancel this permit at any time. I have read and agree to comply with the above procedures and stipulations and to abide by all additional City, State & Federal laws pertaining to the use of the permitted facility, and certify that the information I provided, and contained herein, is truthful. I further do hereby affirm that no person shall be discriminated against on the basis of race, color, religion or national origin by my team/organization during the use of City of Houston Parks and Recreation Department facilities. I am specifically aware of the policies relative to cancellations/rescheduling and acceptance of credit cards as stated herein. I also understand that I am accepting the requested facility on an "as is" condition. _________________________________ CONTACT INFORMATION: Phone: (832) 395-7100, HPARD Dispatcher (832) 394-8805 or (832) 394-8804 HPARD Permits Office Email: PRPERMITS@HOUSTONTX.GOV
Waiver Signed
Q: There's not a restroom at the park where I have my event, how can I get a portable toilet?
A: If you'd like a portable toilet at your event, one could be placed there at your expense. Prior approval from the Parks Department will be required (form can be found on the following link: http://www.houstontx.gov/parks/permits.html). The process may take up to five (5) business days. The Parks and Recreation Department will also collect a refundable deposit in the amount of $500. Liability insurance will also be required naming the City Of Houston as an additional holder.

Contact the Permits and Reservations Office at (832) 394-8804 or (832) 394-8805.
Q: What's the policy regarding Field Use for specific sports and age groups?
A: Please note, fields must be utilized and permitted for the specific sport designated.

? Rectangle Field Sports (Soccer, Football, Lacrosse)
? Diamond Field Sports (Baseball, Softball, Kickball)
? If fields are designated for youth, adults are not allowed to permit

Exception: Adult kickball is allowed on most softball fields.

Competitive Level - (limited hours for field use) Fields may only be utilized for League Play or Tournament Play.

? Please refer to the Sports Field Permit Policy for permitting guidelines.
NOTE: No sport, other than baseball is allowed on baseball fields.

? Fields are maintained two or more times per week.

Recreational Level - (limited hours for field use) Fields may be utilized for Practice, Leagues and/or Tournament Play.

? No sport, other than baseball is allowed on baseball fields.

If permission was granted previously by means of a permit, this process is no longer permissible to play adult kickball or adult softball on a baseball field, beginning January 1, 2017

? Fields are maintained weekly

Practice Level ? Fields may be utilized for Practice, Leagues and/or Tournaments.

? Fields are mowed on a scheduled twenty-one day cycle.

Permitting:

If founded that permit requests are made for a specific sport, but is utilized for a different sport, the City of Houston Parks and Recreation Department (HPARD) reserves the right to cancel the permit and refunds will only be issued based on the Park Rules and Regulation?s fourteen-day advance notification.

? HPARD reserves the right to cancel permits for fields not used according to established guidelines and permitted times.
? Houston Parks and Recreation Department reserves the right to revoke fields if founded that groups/organizations reserve fields and do not utilize them in accordance to their permit.

Permits are not transferable.

General Rules:

? No person shall park a vehicle in the parks, except in the areas designated for such purpose.
? Department sponsored, co-sponsored and/or scheduled programs, activities and events shall have priority usage over building and facility rentals.
? All litter generated by your group, including spectators, is to be picked up and disposed of in the proper containers immediately following the event. Glass containers are strictly prohibited.
? It is a violation of this policy to play under conditions that should be evident would cause damage to the field, e.g., wet grounds.
? City of Houston sponsored or co-sponsored events shall have priority usage for facility rentals.


Important Numbers:

Parks Permitting Office: 832-394-8804 or 832-394-8805
Parks Dispatch: 832-395-7100
Q: What do I do if I forgot my password?
A: From the "My Account" program, enter your Login Name. Then check the "Forgot your Password" box and click continue. You will advance to the custom security question you created when establishing your account. If, after reviewing your custom security question you do not recall your password, or if your password is not valid, please contact our office during normal business hours and a member of our staff will assist you.
Q: Can I view activities without registering?
A: You can always browse through the activities without registering. Click "Activities & Leagues" button and look at all the activities that are offered.
Q: How many accounts should each family have?
A: We recommend that each family establish one account. Create the account in the name of a Head of Household and then add all family member names to the account after it is established (see next question).
Q: How do I add Family Members to My Account?
A: You may add family members two different ways:

1. You can add a family member/friend through the "My Account" link under the heading "Change Information About Family Members/Friend."

2. You can add a family member/friend during the enrollment process by clicking on the link "Add Family Member/Friend located by the "Participant" Field.
Q: How do I reserve a park facility, such as a pavilion, ballfield, gazebo, or community center?
A: Instructions:

1. If you're not signed in, enter the Login and Password that you
used to create your account.

Note: If you don't remember your password, click on "Forgotten"?
and enter your email address to retrieve a new password.

2. Click on the "Reservations" button to view available facilities or
request a facility reservation.

3. Click on the "View Facilities" button to view facilities by Facility Type,
Location, or Amenity. This can assist you in finding out if your desired
facility is already booked.

4. Once you know your desired facility to request, click on the "Reservations"
button and then click on the "Reserve Facility" button.

5. Select the "Event Type," enter a description for your proposed event,
and the maximum number of guests. Click "Continue."

6. To request your proposed facility, define the facility type, location, or
event type applicable to the request. Click "Continue" and follow the steps
for requesting the reservation, such as specifying date(s), facility,
reviewing and checking the waiver, and answering form questions to
help us learn more about the needs of your proposed event.
Click "Continue."

7. Review the Waiver Form again and click the "Submit" button to
acknowledge you consent to the waiver form.

8. At this point, your reservation request will be sent electronically to HPARD staff for review. HPARD staff will respond to you
by email to either approve and deny your request.

9. If your facility reservation is approved in writing by HPARD, you can view/print the details of the finalized permit and make a credit card payment by accessing the "My Account" section of our online registration website. Go to: http://activenet11.active.com/houstonparks/
Q: What will happen if I request a park facility that is already booked?
A: The system will indicate your requested facility is already reserved and scheduled by another customer on that specific date, time, and facility. You will need to make another request with different details, such as date, time, or specific facility.
Q: What is your policy for cancellations and rescheduling with the HPARD Permits Office?
A: Requests for cancellations/rescheduling must be submitted fourteen (14) calendar days prior to the scheduled event. There will be no refunds granted without proper notification in writing. If, due to weather, lightning problems, etc., your event is not held on the permitted date, you must immediately call the HPARD Urban Park Rangers Dispatcher at 832-395-7100 and the HPARD Permits Office at 832-394-8804 or 8805 by the first workday following the event in order to receive credit for payment. Requests will be reviewed on an individual basis.
Q: How are fees established for park facility reservations, community center rentals, and Adult Sports leagues?
A: The City of Houston City Council approves all fees relating to park facility reservations, community center rentals, and Adult Sports leagues.
Q: Can I view my transaction history and print out my past receipts online?
A: Yes, from the date on which your online account is established. The "My Account" feature allows you to view a detailed list of your past transactions. Just login, click the "My Account" button, and select the program(s) providing transaction history. This includes all transactions for Adult Sports leagues, classes, and facility permits and reservations at community centers and park facilities.
Q: Are community center rentals available during normal building hours?
A: Community Centers rentals are NOT available during normal building hours (exceptions include Judson Robinson Jr. Community Center, Kingwood Community Center, and the Garden Center). However, pre-approved concessionaire classes will be permitted for specialized recreation program activity only during normal building hours.
Q: How much in advance must a community center rental request be placed?
A: Community Center reservations must be requested at least twenty-one (21) days in advance.
Q: Within what time frame must the payment be submitted for a community center reservation?
A: Payment must be received no later than fourteen (14) days after the initial rental reservation request. Reservation requests are subject to cancellation if not submitted within this time frame.
Q: Is security required for a community center rental?
A: Yes, security is required. Confirmation of Certified Peace Officer(s) must be received a minimum of seven (7) days after initial rental reservation request, before the rental can be approved and payment can be processed. Once you have gained confirmation, please forward the completed Event Security Plan Form to the Site Manager of the facility which you have reserved. At that time, your reservation will be forwarded through ActiveNet for final approval. The Event Security Plan Form can be downloaded online at: http://www.houstontx.gov/parks/pdfs/2012/EventSecurityPlan.pdf
Q: Who should I contact in the event of an emergency on the day of my park facility reservation or community center reservation?
A: Contact the HPARD Urban Park Rangers Dispatcher at 832-395-7100.
Q: How do I know if sports games are cancelled due to inclement weather in our parks?
A: Team managers on Adult Sports teams and private league directors can call the Rainout Hotline at (713) 865-4105 after 4:00 p.m. Monday through Friday to check on their ballfield status. In an instance where rain may begin after 4:00 p.m., the decision to play will be left to the discretion of the sports officials, ballfield monitor, or private sports league director at the first game. If the first game of the night is cancelled, the remainder of the games for that night will be cancelled.
Q: How do I register online for an Adult Sports league or class?
A: Once your account has been established and approved, registration for Adult Sports leagues, classes, and activities is easy:

1) Click the "Activities & Leagues" button on the registration home page.

2) Select the activity that you would like to enroll in. Clicking the underlined activity name will show you a detailed activity description.

3) Click on the "Add to My Cart" button if you wish to register for the activity.

4) Next, login to your online Registration Account by entering your Customer ID and Password. Proceed to your Checkout Shopping Cart by clicking the Continue button. From this screen you empty or remove activities from your cart, view more activities and add them to your cart, or update your cart information.

Important: If more than one family member will be attending the activity, change the quantity registering for the activity and then click on the Update Cart button.


5) Confirm your activity name, date and time, enrollee and price.

6) Click "Continue" to proceed with payment. You will be prompted that you are entering a secure site. Click "Yes". Enter your credit card information on the Payment Information Page. Click "Continue". This system accepts Visa, Mastercard and American Express.

Please Note: The name and address must match those that are on file with your credit company. If the address shown is not your credit card billing address, click on the "My Account" button and change your residential address to match your credit card billing address.

7) Print your receipt for the online registration. Once your payment has been approved, your receipt will display. Please print a copy of your receipt for your records.
Q: Can I register for an Adult Sports league as an individual?
A: We do not register individuals; only teams.

However, if you'd still like to play in our Adult Sports leagues as an individual, you would need to visit our parks and facilities when games are taking place and asking the team managers directly if they need a player. Sometimes teams need extra players and will be happy to let you join their team. Click on the link "League Schedules & Info" at the top of this page to view current Adult Sports leagues schedules and park sites.
Q: How can I view a schedule of my upcoming scheduled sports leagues and classes?
A: "League Schedules & Info" and the "My Account" feature allow you to view a weekly schedule of your upcoming scheduled sports leagues and classes. Just login, click on the "My Account" link, and then click on "Show Your Daily Schedule." A weekly schedule will display all of the sports leagues and classes you have been enrolled in and allow you to click on the sports league or class for more information, such as the facility location where the sports league/class is being held.
Q: What will happen if I try to register for a sports league or class that is fully enrolled?
A: Your name will be placed on a waiting list to be contacted in the event that a space in that sports league or class opens up or additional sports leagues or classes are added. If you do not want to be placed on the waiting list, click the "remove" button that appears on the screen. If a space opens for the sports league or class, you will be contacted immediately. If we are unable to contact you within 48 hours, your space will be given to the next customer on the waiting list.
Q: How can I obtain information on amateur state sports tournaments in Texas?
A: Visit the Texas Amateur Athletic Federation (TAAF) website: www.taaf.com
Q: How can I purchase sports team insurance?
A: The Amateur Softball Association (ASA) and the Texas Amateur Athletic Federation (TAAF) offer sports team insurance. For more information, go to www.asahouston.com and www.taaf.com.
Q: How do I file a complaint against a sports official in an Adult Sports league?
A: If there is a problem with a sports official, call the Adult Sports Office the following day at (832) 395-7130 or send an email to adult.sports@houstontx.gov .
Q: Are awards issued in Adult Sports leagues?
A: Yes. Awards will be given to the first place team from each league of the regular season. In order to qualify for awards and to determine a true champion, the team must have completed at least 80% of the regular season games. For example, in a 10-game 5-week doubleheader season, the team must have completed 8 games. It is the team manager's responsibility to pick-up their awards at the Adult Sports Office within (60) days after the season ended. The Adult Sports Office will not be responsible for issuing awards after (60) days of the season ending. If you'd like for an Adult Sports staff person to deliver your award to one of your scheduled games, send us an email request to: adult.sports@houstontx.gov.
Q: How do I submit a roster for my Adult Sports team?
A: A Team manager must submit roster to the Adult Sports Office by the second scheduled game date. To do this online, click on "My Account" feature located on the top right corner of your screen. From there click "Manage Teams" and then select the "Members" link. Or, you can send your roster by email to: adult.sports@houstontx.gov
Q: How do I find out about league dates and online registration dates for Adult Sports leagues?
A: Please visit the official website for Houston Parks and Recreation Department: www.houstonparks.org. Then, click on the Adult Sports & Recreation section. You'll see league dates and online registration dates for the calendar year.
Q: What is your refund policy for Adult Sports leagues?
A: Refund of team registration fees will be granted to team managers less 5% of the team registration fee, provided such request is made on or before the business day 14 days preceding the season's start date. No refunds shall be given for a request submitted less than 14 preceding the season's start date. Approved refunds can take up to 90 days to process.
Q: Are Adult Sports leagues sanctioned by a recognized sports association?
A: Yes. Softball leagues are sanctioned by the Amateur Softball Association (ASA). Every team manager must pay an ASA Team Registration Fee of $20 per calendar year.

All other sports are sanctioned by the Texas Amateur Athletic Federation (TAAF). This includes flag football, volleyball, basketball, and kickball. Team managers must pay a $10 TAAF Registration Fee per team once per calendar year.
Q: What do the letters next to the sports league description mean?
A: The letter code symbolizes skill level of play: B- highly competitive; C- competitive; D- recreational.
Q: Do you allow individuals to register for Adult Sports leagues younger than 18?
A: No. All participants in Adult Sports leagues must be 18 years or older. Individuals ages 17 years or younger must register in a youth sports league.
Q: What will be the cost of my rental?
A: Please click on this link, then select PARKS AND RECREATION DEPARTMENT to find most fees that are associated with your rental. For outdoor, including ball fields, permitting fees, please call: 832-394-8804 or 832-394-8805. For Community Centers, please contact the community center directly.
http://cohapp.cityofhouston.gov/FIN_FeeSchedule/default.aspx
Q: How far in advance must a Tournament request be placed?
A: A tournament request must be made at least five weeks in advance and no more than three months prior to the tournament start date.
Q: How far in advance must a League request be placed?
A: New league request may be made no more than four weeks prior to the start date and existing league requests may be made no more than six weeks in advance.