• Frequently Asked Questions



Answers to FAQs For Online Registration Customers

Q: How do I establish an online account?
A: Click on the Request Account button and follow the instructions. Fill out the form completely. It is recommended that you add all your family members at this time.
Q: How many accounts should a family have?
A: We recommend that each family establish one account. Create the account in the name of one adult family member and then choose at the bottom of the form "Submit and Add another" to add all your other family members and their information.
Q: How do I add additional members of my household to my account?
A: If you did not include all members of your household during the original account opening you may log into your online profile. Under "personal information includes" heading click on "change information about family" and click "add new family member." Follow the prompts to add your family member.
Q: What proofs of Westport Residency do I need?
A: There are a few ways to prove residency...

Any one of the following:

*Being a Westport registered voter
*Being a residential property owner(if a new resident you must show deed or some portion of closing papers)
*Being a full time Town of Westport Employee(or retired and receiving full benefits)

If none of the above list are applicable then a minimum of 3 of the items below may be required as proof of residency:

Resident name and Westport address must be the same on all documentation

*Valid Driver's License showing Westport address

*Vehicle Registration showing your Westport address

*Residential lease in applicant's name for a minimum of one year

AND one of the following:

Utility bill, credit card statement, bank Statement. All must show the Westport address in the applicant's name.
Q: What if I forget my security question?
A: If you forgot your security question that you created when you requested your account, log into your online profile and under the heading "personal information includes" click on change password. You will be able to view your security question and make changes if you wish.
Q: What if I forgot my login name?
A: If you forgot your login name please contact Westport Parks & Recreation via email at recreation@westportct.gov or (203)341-5090. We will be able to provide you with your login name.
Q: What if I forgot my password?
A: If you forgot your password you must enter your login name and click "forgot password." You will be prompted to provide an email to which a temporary password will be sent.Please use the new password information and login to your Westport Parks & Recreation account. You will be required to change your password on your account.
Q: What is a Handpass used for?
A: A Westport Resident handpass is used for access to Westport Parks and Recreation programs and facilities.
Q: What is a Basic Handpass?
A: A Basic Handpass (Youth and Adult) is required for program enrollment, entitles holder to play tennis on Town courts at established rates and entitles holder to free use of Longshore Pool.
Q: How do you define a Senior Citizen?
A: A Senior Citizen is defined as a person 62 years old and over.
Q: At what age is an Adult Handpass required?
A: An Adult Handpass is required beginning at the age of 18 through the age of 61.
Q: At what age is a Youth Handpass required?
A: A Youth Handpass is required beginning at the age of 6 through the age of 17.
Q: What is a Premium Tennis Handpass?
A: A Premium Tennis Handpass entitles holder to all the privileges of a Basic handpass PLUS NO COURT FEES FOR TENNIS.
Q: When are Vehicle Parking Emblems required?
A: Vehicle Parking Emblems are required for vehicle entrance to all Town beaches May 1-Sept 30 and at designated Longshore Club Park parking lots as posted.
Q: What is a Golf and Tennis Handpass?
A: A Golf and Tennis Handpass includes all privileges of a Basic handpass PLUS access to Longshore Golf Course at resident rates and course reservation system AND no court fees for tennis.
Q: What is a Golf Handpass?
A: A Golf Handpass includes all privileges a Basic Handpass PLUS access to Longshore Golf Course at resident rates and course reservation system.
Q: What are the expiration dates of Handpasses, Vehicle Emblems, Caregiver Passes, Boat Ramp Permits and Launch Permits?
A: All Handpasses are valid for one year from date of purchase. Vehicle Parking Emblems, Caregiver Passes, Boat Ramp Permits and Launch Permits will expire on September 30th.
Q: Do I need to provide a copy of my current vehicle registration?
A: If your vehicle has been purchased/leased within the past 12 to 18 months you will be required to provide us with a copy of your current registration. You may email a copy to recreation@westportct.gov, fax a copy to us at (203)341-5073 or stop by Westport Parks & Recreation at 260 Compo Road South, Westport CT 06880.
Q: What is a Launch Permit?
A: A Launch Permit is required for all car-top type vessels to enter Compo Beach, Mill Pond or Longshore Marina(Kayaks etc). Vessel must be carried on or in a vehicle that has a current Westport Parks & Recreation Vehicle Parking Emblem.
Q: What is Boat Ramp Permit?
A: A Boat Ramp Permit is required for a trailered vessel using launch ramps at Compo Beach. The vehicle trailering the vessel is required to have a current Westport Parks & Recreation vehicle parking emblem.
Q: How do I begin the online registration process?
A: You must establish an online account.
Q: Can a Non-Resident register for activites?
A: Yes,a non-resident can register for activities but must first have established a Westport Parks & Recreation online account. See "How do I establish an online account?" in our FAQs.

* Non-Resident may register for Sports Camps at any time.

* Non-Residents may register for any Instructional Programs and Day Camp Programs 10 days prior to the start date, if space is available.

* Non-Residents will be charged additional fees of $20 per child and $35 per adult per program.
Q: Where can I view current program activities?
A: For current program activities, please visit www.westportrecreation.com
Q: Can I view activities without registering?
A: Yes, you can always browse through the activites without registering. Click on the "View Activities" button to look at all the activities that are being offered.