• Frequently Asked Questions



Answers to FAQs For Online Registration Customers

Q: How do I establish an online account?
A: All persons who plan to register for a parks and recreation program must first have an established account. From the registration home page, click on "New Account" to provide the necessary information, including contact information, an email address and a password. After account information is provided, an email confirmation will be sent. Transactions cannot be initiated until an account is confirmed. An account set up online will be valid for both online and in-person transactions.
Q: What is a processing fee?
A: A Processing Fee is is a charge associated with processing online payments. The charge is based on the transaction subtotal amount. Currently the online registration processing fees are as follows:
Program Cost = Processing Fees
$0-$150 = $1.00 + 6.825%
$150-$500 = $5.50 + 3.675%
>$500 = $10.50 + 2.625%