• Frequently Asked Questions



Answers to FAQs For Online Registration Customers

Q: When are the Recreation office hours for in person registration?
A: Office hours are Mon-Fri 1-5pm. Outside of those hours we suggest you call the office to make sure that someone is in the office to help you. The phone number for Wellington Recreation is (970) 568-7410. The address is 8700 Third Street, Wellington Colorado 80549

You may also purchase required jerseys and other apparel during office hours!
Q: Can I register online?
A: Yes! Click the "Activities" tab at the top of the page for a full list of our activities. Online registration is open 24/7 during registration periods.
Q: What is the refund policy?
A: All refund requests need to be received by email to recreation@wellingtoncolorado.gov and include participant name, sport, team (if applicable), and reason for needing a refund. A 100% refund of registration fees will be given for requests received before games begin. Requests received after games have begun are not eligible for a refund. A 100% refund of registration fees is given to adult teams that request a refund before schedules are posted online. No refund is given for teams requesting a refund after schedules have been posted online. If an activity or league is cancelled all registrants/teams receive a 100% refund of registration fees.
Q: I really want to participate in adult sports but don’t have a team. What can I do?
A: No worries, we will work to help you find a team!

If you would like to participate in an adult sport but don’t have a team you can post your contact information on our Facebook page. You may also register as a free agent and the Recreation Department will work to help find you a team
Q: What is the uniform for youth sports?
A: For all our youth sports (Fort Collins Baseball Club leagues excluded) a blue/white reversible jersey is required by all participants. Jerseys can be purchased at the Recreation Office (8700 Third Street) during registration hours (Mon-Fri 1-5pm. ) for $20. Also available for purchase are shorts ($10) and socks ($5). We allow a grace period for the first week of games, but a participant is required to wear a blue/white reversible jersey by the second week of games.
Q: Are adult and youth sports’ participants allowed to wear jewelry?
A: No. For the safety of all our adult and youth sports’ participants jewelry of any sort is not allowed (except medical and religious needs). Taping of earrings, watches, rings, etc. is not allowed. Officials have been instructed to check for jewelry. If a player is asked to remove jewelry games will be stopped until jewelry is removed.
Q: Why are scores not kept for certain age groups/levels?
A: We believe that our community should encourage younger participants to focus on developing skills, sportsmanship, being a good teammate, building social skills, and learning to love the sport they are playing.
Q: Can I make a request to be on a certain team?
A: Yes. Roster requests will only be considered for those that request it during regular registration periods. If multiple requests would provide for unbalanced teams they may not be considered. Roster requests are never guaranteed though we do our best to honor requests. Siblings and other family members will be assigned to the same team.
Q: Why do you limit team roster sizes?
A: Limiting roster size allows each participants playing time to be maximized.
Q: We registered but have not heard from a coach. What do we do?
A: Our volunteer coaches must complete coach certification, paperwork, and concussion awareness training before they are given access to their team rosters. Most of our volunteer coaches have busy lives and sometimes it takes them a while to complete everything. Usually, coaches will contact their teams within a week after coach meetings. If a coach has not been in contact after that week call the Recreation Office at (970) 568-7410 so that we can get you contact information for your coach.
Q: Why do I receive so many emails asking for coaches for every youth activity?
A: A certain number of coaches are required to allow every youth player a chance to participate. Without enough coaches, play time may be limited and the league may not be able to play. We want to avoid this at all costs so we do as much outreach as possible attempting to get parents or community members that might be on the fence about coaching, involved.
Q: I would like to coach a youth sport. What do I need to do?
A: If you would like to coach a youth sport you can either indicate “Yes” when registering online or let Recreation Staff know if registering in the office. Otherwise, you can call the rec office at (970) 568-7410 or email at recreation@wellingtoncolorado.gov with your name and phone number. We look forward to hearing from you!
Q: If I register multiple kids, do I receive a discount?
A: No. We don’t offer multiple registrant discounts.
Q: If I coach can my kid(s) participate for free?
A: Yes. One child is able to participate in the same program/sport as you are coaching.
Q: I am having trouble registering online. I am being told that my child is in the wrong grade. How can I correct this so I can register?
A: Call the Recreation Office (970) 568-7410 if you are having trouble registering online due to a participant being in the wrong grade so that we can update their profile. Do not create another profile for the participant as that will not resolve the issue.
Q: Why aren’t the age divisions closer for youth basketball and volleyball?
A: Due to limited participants in each age group, we need to combine a larger range of grades in order to create enough teams for play.
Q: Why do youth basketball and volleyball practices end so late at night?
A: All of our gym space is acquired from Poudre School District (PSD) and we can only access their space at specific times in order to accommodate their needs and ours.
Q: Why are outside school doors locked during scheduled Wellington Recreation events?
A: Poudre School District (PSD) has strict policies with regards to school access and safety. This is for the safety of all students, staff, and others that use the schools for activities. These policies do not allow school staff to keep outside doors unlocked even with scheduled after school events.
Q: How much does it cost to use the batting cages?
A: A single token is $1.75 for 15 pitches. Six (6) tokens are $10. Stations are also available for rent ($25 per half hour).
Q: What are the batting cages’ hours of operation?
A: Please see the recreation website at http://wellingtoncolorado.gov/185/Batting-Cages for our batting cage hours.
Q: Can I use my own bat while batting at the cages?
A: Yes. Customers can use their own bats but Recreation Staff is not held liable for any damage to personal equipment.
Q: Why do I have to wear a helmet with facemask at the batting cages?
A: For the safety of all customers, helmets with facemasks are required at all times inside the batting cages. Such helmets are provided by Wellington Recreation. There are no exceptions to this policy. Personal helmets with face masks may be worn.
Q: How do I find out if a game is cancelled?
A: You can call the game cancellation line at (970) 568-3284. The Recreation Staff will update the information by 7:00am.
Q: What are the criteria for cancelling youth games?
A: Recreation Staff will solely be responsible for canceling youth games due to unsafe conditions. Please call the weather line to check the status of games at (970) 568-3284.
Q: Will cancelled youth and adult games be re-scheduled?
A: As per our policies, cancelled games are not guaranteed to be re-scheduled. Recreation Staff will make every effort to reschedule games. Games are not guaranteed to be rescheduled during typical game times.
Q: Can coaches and/or parents cancel games?
A: No, only Recreation Staff has authorization to cancel games. It is our expectation that all coaches show up ready to coach their teams unless games have been officially cancelled.