• Frequently Asked Questions

Answers to FAQs For Online Registration Customers

Q: Why do Adults have to enter in their date of birth?
A: The On-line RecNet software requires a date of birth to be entered for each customer. This date ensures that your youth gets registered for the programs that fit their age. Therefore the system requires a birth date for all users including adults. Sorry for this inconvenience.
Q: Why am I being charged Non-Resident fees and I live in the city limits?
A: The RecNet software determines whether you are a Resident or Non-Resident? If you didn't enter your address completely it may have determined you were a Non-resident. Please call the Recreation Office at 507-934-0667 to have your residency corrected. Then you should be able to register on-line and be charged the correct fees.