• Frequently Asked Questions



Answers to FAQs For Online Registration Customers

Q: How do I establish an online account?
A: Before registering for any activities online, you must establish an online registration account and receive a Login Name and Password.

This is how you create an online registration account:

1) Click on the Request Account button.

2) Fill out the form for New Account Request completely, including all required fields,(Birth date, Gender, Email Address, etc.) and click submit. Please submit your request only once.

*Please Note: If you are registering a child for an activity, please use your own information when filling out the online registration account request form, NOT the information of the child you wish to register for an activity. Once you have an online registration account, you will have the opportunity to add family members.

3) You will automatically receive an email after submitting your request for an account. Your account will be activated only after you have responded by clicking on the link provided in the email.
Q: Is this a systematic series of courses that continue each term?
A: Yes. The philosophy program consists of a series of courses that build upon concepts taught in previous courses.
Q: How do I register online for an activity?
A: Once your account has been established, registration for activities is easy:

1) Click the View Courses and Events button on the registration home page.

2) Select the Course or Event that you would like to enroll into. Clicking the underlined name will show you a detailed Course or Event description.

3) Click the Add to My Cart button if you wish to register for the Course or Event.

4) Next, sign in to your online registration account by entering your Login Name information and Password. Proceed to checkout by clicking the Continue button. From this screen you may remove Courses/Events from your cart or view more Courses/Events and add them to your cart.

*Please Note: If more than one family member will be attending the course/event, click on the button labeled, Add Another One (located under the Shopping Cart screen).

5) Confirm your course/event name, date and time, enrollee and price.

6) Click Continue to proceed with payment. You will be prompted that you are entering a secure site. Enter your credit card information on the Payment Information Page and agree to any required waiver(s) and confirm the payer meets the age requirement of "13 Years or Older". Click Continue. This system accepts Visa, MasterCard, Discover and American Express. You may also debit a checking or savings account in the U.S.A.

*Please Note: The name and address must match those that are on file with your credit company. If the address shown is not your credit card billing address, click on the My Account button and change your residential address to match your credit card billing address.

7) Once your payment has been approved, your receipt will display. Please print a copy of your receipt for your records.
Q: Can I register over the phone or in-person at the School?
A: For the introductory course (Philosophy Works) in view of the 50th Year Celebration, only online registration is provided; no in-person and no telephone registrations will be taken. Check the Course Catalog for the DEADLINE for registration.
Q: Are there any trial sessions?
A: No, you need to enroll for the full ten week course. In view of the 50th Year Celebration pricing, there will be no refunds.
Q: What is the Guest Policy for the introductory course?
A: In view of the 50th Year Celebration pricing, guests will not be permitted.
Q: What is the Refund Policy for the Introductory Course?
A: In view of the 50th Year Celebration pricing, there will be no refunds.
Q: Do you offer Gift Certificates?
A: Gift Certificates may be purchased in the Registration Office.
Q: Must I purchase a text book?
A: No, all course materials are provided to the student.
Q: My question still hasn't been answered, who can I contact?
A: Please contact: registration@philosophyworks.org
Q: How many accounts should each family have?
A: We recommend that each family establish one account. Create the account in the name of a head of household and then add all family member names to the head of household account, after it has been established (see next question).
Q: How do I add family members to my account?
A: You may add family members in the three following locations:

1) You may add a family member while submitting your head of household account information, by clicking on the Submit and Add Family Member link.

2) You may add a family member under My Account, this is done by clicking the link Change Information About Family Members.

3) You may also add family member during the enrollment process. This is done by clicking on the link Add Family Member which is located beside the Participant box.
Q: What should I do if I forget my password?
A: When you are prompted to sign in, check the Forgot your Password box and click Continue. You will advance to the custom security question you created when initially establishing your account. If, the security question is answered correctly, a new Password will be emailed to the email address listed on the account. Once receiving your new Password and you sign in, you will be prompted to change your password. Please update your Security Question and Answer.

If after reviewing your custom security question and you do not recall your Password, or if your answer is invalid, please contact our office during normal business hours and a member of our staff will assist you.

*Please DO NOT create another Customer Account.
Q: Can I view courses or events without registering?
A: You can always browse through the courses and events without registering. Click View Courses and Events button and look at all the courses/events that are offered.
Q: What will happen if I try to register for a course or event that is full?
A: For certain courses or events, a waiting list is maintained. If so, your name will be placed on a waiting list. You will be contacted in the event that a space opens for that course additional sections are added. If we are unable to contact you, your space will be given to the next customer on the waiting list.

If you do not want to be placed on the waiting list, click the Remove button that appears on the Shopping Cart screen.

*Please Note: Placement on a waiting list does not guarantee a spot in the course/event. It is recommended for guaranteed participation, please choose another course/event with registration space if applicable.
Q: What is a convenience fee?
A: At present no convenience fees are charged by the School. A Convenience Fee is is a small charge associated with online transactions. This fee typical of any internet sales and is charged by our software provider. The charge is based on the transaction subtotal amount.
Q: How can I view a schedule of my family's upcoming scheduled courses/events?
A: The My Account feature allows you to view a weekly schedule of your family's upcoming courses or events.

Sign into your account and click on the My Account link. Then click on the Show Your Daily Schedule link. Highlight the family members whose schedules you would like to view and click on the top arrow button and move each family member over to the Selected Family Members column. Click on Search to proceed. A weekly schedule will display all of the courses/events your family members have been enrolled in and allow you to click on the course/event for more information.
Q: Can I view my transaction history and print out my past receipts online?
A: You can view your transaction history and print your receipts online, once your online account has been established. To access this information, please click on the My Account link (located at the top right-hand corner of your screen).

To view prior transactions, you may click on the Get a List of Prior Transactions link.

To view past receipts, you may click on the Get a List of Prior Payments link, (click on the receipt number to view and print each individual receipt).