Name & Address
Enter Adult Information
To create an account, please provide the following information for an adult in your family (head of household). You will be able to add family members/children later in the process.
-Enter apartment/unit numbers on the second line of the street address, if applicable
-If you are a Henrico resident, enter "Henrico" instead of "Richmond" as the city.
If you receive an error message:
-Select your address from the drop-down menu that appears below "Street Address."
-Change Richmond to Henrico, if you are a Henrico resident.
(If you override this feature, the system may not recognize you as a Henrico resident.)