• Frequently Asked Questions

Answers to FAQs For Online Registration Customers

Q: I want to know what is available for rental - how do I do that?
A: Click on the View Facilities Button and start your search. You can select Cabins, Camping, Picnic/Pavilions - or you can search by Park Name. We look forward to hearing from you.
Q: How long is the rental period?
A: Pavilion or Picnic rentals are from 8 am until SUNSET - it's yours for the day.
Camping rentals - are from 3pm (overnight)until 2pm We offer both family sites (6 people) and group sites - 14 - 200 people depending upon the park.
Cabin rentals - Weekend only rentals are between Labor Day weekend through Memorial Day weekend - 4 pm Friday through 10 am Monday.
Week Rentals are from Memorial Day weekend - through Labor Day weekend - 4pm Friday through 4pm the following Friday.
Q: I found a facility I want to rent - what do I do now?
A: You can request a reservation for a pavilion or picnic grove online. If you would like to rent a cabin or a campsite for your family or a group, we ask that you phone us at 215-757-0571 or come to the Core Creek Park Office between 8 am and 4:30 pm Monday through Friday and we will be happy to make a reservation for you.
Q: I want to have a wedding or special event in one of the parks. Do I need to do anything special?
A: If you are having any vendors - catering or entertainment - your rental becomes a special use and you must complete a special use application. Call us at 215-757-0571 and we will send you the application.
Q: I want to go to Tohickon Valley and rent a cabin during the winter - are there restrictions?
A: Yes, you can rent a cabin in the off season (Labor Day through Memorial Day), but the Park Road is closed from December 1 through the 1st weekend after March 15. You can still come, but you must "walk" in.
Cabins 1 and 2 do not have running water and the faucet is turned off from November 15 through April 15.
Q: I want to become a member of the Core Creek Dog Park - what do I need to know?
A: The Core Creek Dog Park is open from 7 am through sunset daily. You must be a member to access it. To become a member, you can come to the Core Creek Office during normal business hours to sign up. We require that your dog is licensed through the County of Bucks and also that you provide a certificate of rabies vaccination from your vet. The cost is $35 for County Residents and $50 for Non-County Residents. The membership / access card is valid through December 31 annually.
Once you have become a member, you can register via online or US Mail as long as your dog's documents are up to date.
Q: How do I create my Customer Account?
A: Before registering for any activities on our website, you must establish a Customer Account with a Login Name and Password.

This is how you create an online registration account:

1) Click on the Request Account button.

2) Fill out the form for New Account Request completely, including all required fields,(Birth date, Gender, Email Address, etc.) and click submit. Please submit your request only once.

*Please Note: If you are registering a child for an activity, please use your own information when filling out the online registration account request form, NOT the information of the child you wish to register for an activity. Once you have an online registration account, you will have the opportunity to add family members.

3) You will automatically receive an email after submitting your request for an account. Your account will be activated only after you have responded by clicking on the link provided in the email.
Q: How many accounts should each family have?
A: We recommend that each family establish a primary account with login credentials. Create the account in the name of a head of household and then add all family member names underneath the head of household after it has been established (see next question).
Q: How do I add family members to my account?
A: You may add family members in the three following locations:

1) You may add a family member while submitting your head of household account information, by clicking on the Submit and Add Family Member link.

2) You may add a family member under My Account, this is done by clicking the link Change Information About Family Members.

3) You may also add family member during the enrollment process. This is done by clicking on the link Add Family Member which is located beside the Participant box.
Q: What should I do if I forget my password?
A: When you are prompted to sign in, check the Forgot your Password box and click Continue. You will be requested to provide the email address you used to create your account. After providing your email address, you will be requested to verify your identity by providing your first and last name as well as your date of birth. Upon submission, an email will be sent to you containing a temporary password. Upon signing in, you will be prompted to change your password.

If after completing this procedure you are still experiencing difficulties, please contact our office during regular business hours and a member of our staff will assist you.

*Please DO NOT create another Customer Account.
Q: Can I view Activities without registering?
A: You can always browse through the Activities without registering. Click View Activities button and look at all the Activities that are offered.
Q: How do I register for an Activity?
A: Once your account has been established, registration for Activities is easy:

1) Click the View Activities button on the registration home page.

2) Select the Activity that you would like to enroll into. Clicking the underlined name will show you a detailed Activity description.

3) Click the Add to My Cart button if you wish to register for the Activity.

4) Next, sign in to your online registration account by entering your Login Name information and Password. Proceed to checkout by clicking the Continue button. From this screen you may remove Activities from your cart or view more Activities and add them to your cart.

*Please Note: If more than one family member will be attending the Activity, click on the button labeled, Add Another One (located under the Shopping Cart screen).

5) Confirm your Activity name, date and time, enrollee and price.

6) Click Continue to proceed with payment. You will be prompted that you are entering a secure site. Enter your credit card information on the Payment Information Page and agree to any required waiver(s) and confirm the payer meets the age requirement of "13 Years or Older". Click Continue. This system accepts Visa, MasterCard, Discover and American Express.

*Please Note: The name and address must match those that are on file with your credit company. If the address shown is not your credit card billing address, click on the My Account button and change your residential address to match your credit card billing address.

7) Once your payment has been approved, your receipt will display. Please print a copy of your receipt for your records.
Q: What will happen if I try to register for an Activity that is full?
A: Your name will be placed on a waiting list. You will be contacted in the event that a space opens for that Activity or additional Activities are added. If we are unable to contact you, your space will be given to the next customer on the waiting list.

If you do not want to be placed on the waiting list, click the Remove button that appears on the Shopping Cart screen.

*Please Note: Placement on a waiting list does not guarantee a spot in the Activity. It is recommended for guaranteed participation, please choose another Activity with registration space.
Q: How can I view a schedule of my family's upcoming scheduled Activities?
A: The My Account feature allows you to view a weekly schedule of your family's upcoming Activities.

Sign into your account and click on the My Account link. Then click on the Show Your Daily Schedule link. Highlight the family members whose schedules you would like to view and click on the top arrow button and move each family member over to the Selected Family Members column. Click on Search to proceed. A weekly schedule will display all of the activities your family members have been enrolled in and allow you to click on the activity for more information.
Q: Can I view my transaction history and print out my past receipts?
A: You can view your transaction history and print your receipts once your Customer Account with login credentials has been established. To access this information, please click on the My Account link (located at the top right-hand corner of your screen).

To view prior transactions, you may click on the Get a List of Prior Transactions link.

To view past receipts, you may click on the Get a List of Prior Payments link (click on the receipt number to view and print each individual receipt).